Ethical Code

Our ethical identity card describes the socio-environmental values which have always played a central role in the Generali Group.

The Generali Group’s Ethical Code systematically describes the fundamental principles and values guiding the conduct of our people. It is our mandatory Charter of Values, and also highlights the common concepts shared by the countries in which we operate.

The Ethical Code is defined and approved by the Parent Company’s Board of Directors. It is translated into the languages of all the companies in which we operate, and is available on the Generali website as well as the websites of our main subsidiaries. The Code is also given to our partners.

 

Notices of alleged violations

Notice of alleged violations may be sent via email, specifying the following:

• the stakeholder's name and contact details
• name of the Company / Office / Generali Group representative whose actions are alleged to have violated the Ethical Code
• the basic facts
• the articles of the Ethical Code which are alleged to have been violated

After the internal investigation, an official response from the Company will be sent to the writer.

 

Guiding Principles

1. Correctness and honesty

The Group works in compliance with the current legislation, professional ethics and internal rules. The pursuit of the Group’s interests cannot justify a conduct violating the principles of correctness and honesty. In particular, the Group undertakes to implement all measures against corruption.

2. Impartiality

While maintaining relations with all its stakeholders, the Group avoids any kind of discrimination based on nationality, gender, racial and ethnical origins, religious beliefs, political opinions, age, sexuality, disability or health. It also guarantees respect for universally recognised human rights stated in the Universal Declaration of Human Rights. 

3. Confidentiality

In compliance with the law, the Group guarantees confidentiality of information at its disposal and its processing through methods ensuring utmost transparency to the interested parties and denying access to third parties, unless required for corporate aims or required by a warrant in the cases provided for by local regulations. In particular, employees are forbidden to use and disseminate confidential information for any purpose which is not related to the performance of their professional activities.

4. Conflict of interests

When performing any type of activity, the Group manages to avoid any situation giving rise to real or even merely potential conflict of interests. Conflict of interests includes not only all the cases defined by the law, but also situations whereby an employee acts to pursue an interest different from the interest of the company in order to have a personal benefit

5. Free competition

The Group recognises free competition in the market as a crucial factor for growth and constant business improvement. Group competitiveness is based on the quality of products and services provided and not on competitors’ discredit.

6. Transparency and completeness of information

All information distributed by the Group is complete, transparent, comprehensible and accurate, thus allowing its stakeholders to take decisions in complete awareness of the relations to be held with the Group.

The Group rejects any type of conduct that contravenes the aforementioned principles

 

 

• ethical-code.pdf