• Kantor Generali Indonesia (Jakarta)
      PT Asuransi Jiwa Generali Indonesia
      Generali Tower Lantai 7
      Gran Rubina Business Park
      Kawasan Rasuna Epicentrum
      Jl. HR. Rasuna Said Kavling C-22
      Jakarta 12940, Indonesia
    • Kantor Generali Indonesia (Surabaya)
      Intiland Tower Lantai 3
      Jl. Panglima Sudirman No. 101-103
      Surabaya 60271, Indonesia
    • Kantor Generali Indonesia (Medan)
      Uniland Building East Tower Lantai 4
      Jl. MT Haryono No. 1A
      Medan 20231, Indonesia


Handling of Customer complaints will continue for a maximum of 10 working days and can be extended up to a further 10 working days if necessary (with written notification).